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Who Should I Call?
Several persons have called me looking for additional information in getting their trucks repaired or to find parts that this site does not contain.When this occurs, I have pointed them in the direction that I believe will help them find the information that they are looking for. Usually this is done by given them the phone number for the Daimler Truck call center that can fulfill their needs.
Rather than have you call me first just to have me route you in a different direction, I have provided the following phone number to a few of are call centers along with a list of what sort of assistance they provide:
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Daimler Truck Customer Assistance Center |
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Freightliner Trucks: |
800-385-4357 |
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Western Star Trucks: |
866-850-7827 |
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Assistance Available: |
General product inquiries |
| Dealer Referrals | |
| Part Number Requests | |
| Warranty Inquiries & Registration Updates | |
| Product Documentation (I.E. Build Sheets, Recall Clearance Documentation, | |
| Manufacturer's Affidavits, etc.) | |
| Product Concerns | |
| Dealer Concerns | |
| Corporate Concerns | |
| Daimler Truck eComponents Web Site Administration | |
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David Meier: |
503-568-6925, David.Meier@DaimlerTruck.com |
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Assistance Available: |
eComponents Web Site support (I.E. Fix links that do not work, |
| Correct inaccurate information, add items to the site.) | |
